Question 1

Heating - The radiator is no longer heating?

Accepted Answer

The tenant is responsible for maintaining the radiators. If the radiator isn't heating, there are two possibilities: either the thermostatic valve needs to be unblocked, or the radiator needs to be bled. You will find instructions for this below: Unblocking the thermostatic valve: Bleeding the radiator:

Question 2

Can I add an image to my FAQs?

Accepted Answer

Yes! To add an image, please follow these instructions:Go to the app settingsClick on the "Manage questions" buttonClick on the question to which you want to add an image.When you edit your answer, click the image icon and then add an image from your library.

Question 3

Can I add a video to my FAQs?

Accepted Answer

Yes! Users can easily add a YouTube or Vimeo video:Go to the app settingsClick on the "Manage questions" buttonClick on the question to which you want to add a videoWhen you edit your answer, click on the video icon and then paste the YouTube or Vimeo video URL.And there you have it! A thumbnail of your video will appear in the reply text box.

Question 4

How do I edit or delete the "FAQ Title"?

Accepted Answer

The FAQ title can be changed in the app's settings tab. You can also remove the text by unchecking the box in the settings tab.

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Foire aux questions

Heating - The radiator is no longer heating?

Can I add an image to my FAQs?

Can I add a video to my FAQs?

How do I edit or delete the "FAQ Title"?